Steps of AI Adoption

Boris Cherny (creator of Claude Code) hears the same thing everywhere: one person is 10x-ing their output with Claude and the rest of the org hasn’t caught up. He maps adoption as four steps, and the key observation is that tokens alone never move you forward: each step needs the next set of bottlenecks broken and the next set of guardrails built. In practice that means giving Claude ways to verify its own work end to end, auto permissions, automated code and security review, and interfaces for managing multiple agents. On measuring return, prefer the counterfactual to usage dashboards: would you have spent the engineering hours anyway, and what would they have cost?